Welcome to the Utility Management Group. We hope you find this information useful.
For more than 10 years, we have been educating consumers about their energy choices. Our goal is to make sure our customers understand those choices and the impact they have on their budget.
Our responsibilities include:
As with most industries, experience in the energy industry matters. With the changes to the Illinois electric industry over the past few years, the number of suppliers and brokers have increased substantially.
Before agreeing to work with a broker, we recommend asking for the following:
We recommend never signing a document in order to receive an electric quote. It's not necessary, and will often give that broker the exclusive rights to your account. The only document you generally need to sign to obtain a natural gas quote is a gas history release from your utility.
When suppliers decide what type of pricing they want to offer a customer, some of the factors they consider are the size of the account, the competitiveness of the situation, the customer's industry knowledge and the prospect for additional business.
We offer the following:
The suppliers we select have an outstanding record of providing quality customer service and accurate billing. If, however, one of our customers does have an issue, suppliers know that they need to resolve the issue quickly or they jeopardize not only that customer, but all present and future customers we bring them.Because we have full time staff dedicated to assisting customers, we offer the option of managing your service issues on your behalf.